At Canstar, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit our website http://canstarfan.com and purchase our ceiling fans.

1. Information We Collect:

We collect the following types of information:

  • Personal Information: This includes information that can be used to identify you, such as your name, email address, phone number, billing and shipping address, and payment information.
  • Non-Personal Information: This includes information that cannot be used to identify you, such as your browser type, operating system, IP address, browsing history, and demographic information.

2. How We Collect Information:

We collect information in the following ways:

  • Information You Provide: We collect information that you voluntarily provide to us when you create an account, place an order, subscribe to our newsletter, or contact us.
  • Automatically Collected Information: We automatically collect certain information when you visit our website, such as your IP address, browser type, and browsing history.
  • Cookies and Similar Technologies: We use cookies and similar technologies to track your activity on our website and personalize your experience.

3. How We Use Your Information:

We use your information for the following purposes:

  • To Process Your Orders: We use your personal information to process your orders, deliver your purchases, and provide customer service.
  • To Improve Our Website: We use your information to analyze website traffic, improve our website design and functionality, and personalize your experience.
  • To Communicate With You: We use your information to send you order confirmations, shipping updates, promotional offers, and other relevant information.
  • To Protect Our Rights: We use your information to protect our rights and property, and to comply with legal obligations.

4. Sharing Your Information:

We do not sell or rent your personal information to third parties. However, we may share your information with the following parties:

  • Service Providers: We may share your information with third-party service providers who help us operate our website, process payments, and deliver products.
  • Legal Requirements: We may disclose your information if required to do so by law or in response to a valid legal request.
  • Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new owner.

5. Your Choices:

You have the following choices regarding your information:

  • Access and Update: You can access and update your personal information by logging into your account or contacting us.
  • Opt-Out of Marketing Communications: You can opt-out of receiving marketing communications from us by following the unsubscribe instructions in our emails.
  • Cookies: You can disable cookies in your browser settings, but this may affect your ability to use certain features of our website.

6. Data Security:

We take reasonable measures to protect your information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure.

7. Children’s Privacy:

Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13.

8. Changes to This Policy:

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on our website.

9. Contact Us:

If you have any questions about this Privacy Policy, please contact us at phone : +86 13527160960 or email:sales@canstarfan.com

Effective Date: 2022.3.11

Additional Notes:

  • This Privacy Policy applies only to information collected through our website.
  • This Privacy Policy does not apply to information collected offline or through other channels.
  • This Privacy Policy is intended to comply with applicable data protection laws, including the General Data Protection Regulation (GDPR).

By using our website, you consent to the collection, use, and sharing of your information as described in this Privacy Policy.